Use the following methods and follow these steps to utilize the emergency link change tool.

 
Method 1:
  • Go to the tracking report
  • Find the link that needs to be fixed
  • For the specific link click the "Emergency Link Change" hyperlink found on the right hand column to be directed to the Emergency Link Change Tool. 
     
  • The "Old Link" and the "Target Email" fields should be automatically correctly populated.
  • Input the desired link "New Link" in the designated input box.
     
  • Click the Add Link Change button.
  • Repeat these steps for the desired number of link changes. 
  
Method 2: (suggest using if method 1 doesn't work)
  • Locate the e-mail in your e-mail inbox and selectto view the original source code of the e-mail.  If you didn't receive a copy of the e-mail then follow these additional steps:
    • View your Recently Sent E-mails
    • Find your campaign and select to "Resend To Additional"
    • Send yourself a copy of the e-mail and view the e-mail source code.  (It is important that you view the same e-mail from the same campaign ID.)
  • When viewing the source code of the e-mail you will want to find the link and copy the url following the "dest=" tag.  An example is provided below:
http://www2.nmgcvbmail.com/abc_client/main/index.php?action=t&tag=shop-the-
palm-beaches&id=1010&viewers_email=xyz123@distribion.com&dest=http%3A%2F%2F
www.abc_client.com%2Fstay-play%2Fshop-the-palm-
beaches%3Futm_source%3DDMC%26utm_medium%3DEMAIL%26utm_content%3DHAAKGzNXCgY
GGx0bAQYJRhBcDg%253D%253D%26utm_campaign%3D1010%3ASTAY.PLAY.SHOP.+November2011
  • Go directly to the Emergency Link Change Tool (http://YOUR_SITE_ID.dmplocal.com/main/index.php?action=emergencylinkchange)
  • Paste the URL copied from the e-mail source code in the "Old Link" field of the Emergency Link Change Tool input box.
  • Paste the URL for the "New Link" in the other input box as specified.
  • Select the Target E-mail that the link is specifically associated with or select the "All E-mails" option if the link change should apply for more than one specific e-mail campaign.
  • Click the Add Link Change button.
  • Repeat these steps for the desired number of link changes. 

NOTE: The Emergency Link Change Tool can be a very helpful utility that can get administrators and operators out of trouble should a mistake have been made when executing a campaign.  It is important to note however that the Emergency Link Tool is not 100% guaranteed to correct all link mistakes.  In order for the tool to work an "exact link match" must be found regarding the "Old Link".  Therefore, a link such as one that contains an variable e-mail identifier for each recipient following the "dest" tag will not be capable of being changed as the link will be different for each recipient.  An example of this would be a link that was setup as follows:
 
http://www2.nmgcvbmail.com/abc_client/main/index.php?
action=t&tag=index.php%3F++action%3Dviewsenthtml%26id%3D1010%26ids%3Debeddab
d354ec7bc4d5989465cbc937c9dfbe48c%26viewers_email%3D++xyz123%40distribion.com
&id=1010&viewers_email=xyz123@distribion.com&dest=http%3A%2F%2Fwww2.nmgcvbmail
.com/abc_client%2Fmain%2Findex.php%3F++action%3Dviewsenthtml%26id%3D1010%26ids
%3Debeddabd354ec7bc4d5989465cbc937c9dfbe48c%26viewers_email%3D++xyz123%40distribion.com
 

ADDITIONAL NOTE: Do not create an Emergency Link change for another Emergency Link.